Your Maintenance Pro's Privacy Policy

Your Maintenance Pros: Privacy Policy and Consent Notice

 

Effective Date: January 1, 2023

At Your Maintenance Pros, we prioritize your privacy and are committed to protecting the information you share with us. This document outlines how we handle the Personal Information collected through our website, applications, and services (collectively referred to as "Services"). This policy does not cover content processed on behalf of our API customers, which is governed by separate agreements.

 

1. Collection of Personal Information

We collect Personal Information about you in the following ways:

Directly from You: When you create an account, use our Services, or contact us, we may collect:

• Account Information: Your name, contact details, account credentials, payment information, and transaction history.

• Content: Any Personal Information provided in your inputs, uploads, or feedback to our Services.

• Communication Information: Your name, contact details, and message content when you reach out to us.

• Social Media Information: Interactions with our social media accounts may result in us collecting your contact details. Social media platforms may also provide aggregated user interaction data.

Automatically Collected Information: As you interact with our Services, we collect:

• Technical Information: Browser/device data, IP addresses, usage patterns, and cookies to enhance your experience and improve our Services.

 

2. Use of Personal Information

We use your Personal Information to:

• Deliver and improve our Services.

• Communicate with you about updates, promotions, and new offerings.

• Conduct research, enhance security, and prevent fraud.

• Comply with legal obligations and protect our rights.

 

3. Disclosure of Personal Information

We may share your Personal Information with:

• Service Providers: To support business operations and service delivery.

• During Business Transfers: As part of mergers, acquisitions, or other business transitions.

• For Legal Reasons: To comply with laws or protect our interests and safety.

 

4. Your Rights

Depending on your location, you may have statutory rights regarding your Personal Information, including the right to:

• Access, correct, or delete your Personal Information.

• Restrict or object to how we process your Personal Information.

• Transfer your data to a third party (data portability).

• Withdraw consent if it serves as the legal basis for processing.

To exercise these rights, please contact us at [company email].

 

5. Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect information from them. If notified, we will investigate and delete such information from our systems.

 

6. Third-Party Websites

Our Services may link to external sites not governed by this Privacy Policy. We recommend reviewing their privacy policies independently.

 

7. Security and Retention

We take measures to protect your Personal Information but cannot guarantee absolute security. Data is retained as necessary for service provision and legal compliance.

 

8. International Users

Your Personal Information may be processed and stored in the United States or other jurisdictions where we operate, following the legal bases outlined in this policy.

 

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

 

10. Contact Us

For questions or concerns about this policy, please reach out to us at [company email].

 

Consent to Communication

Scope of Consent:

By submitting your personal information through our website, including your name, telephone number, and email address, you agree that Your Maintenance Pros, its affiliates, and trusted third-party partners may contact you through emails, phone calls, text messages, and postal mail. Communications may include updates on new services, promotions, and offers of interest to you.

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Automated Calls and Messages:
You consent to receive autodialed and prerecorded messages or calls delivered via automated technology to the phone number you provided. Separate, express consent will be obtained for telemarketing calls when required by law.

 

Third-Party Communication:
You agree that we may share your personal information with trusted third parties to contact you with relevant offers and services, in compliance with our Privacy Policy and applicable data protection laws.

 

Voluntary Nature of Consent:
Providing consent is voluntary, and you can withdraw it at any time. To opt out, follow the instructions in our communications or contact customer service.

 

Data Protection and Privacy

• Use of Information: We use your information to personalize communications, enhance your experience, and improve our services.

• Sharing and Disclosure: We do not sell your personal data. We share it only with trusted third parties that adhere to our data protection standards or as required by law.

• Data Security: We implement measures to protect your personal data from unauthorized processing, loss, or damage.

• Rights of Individuals: You have rights to access, correct, delete, or restrict the processing of your data, as well as data portability. Contact us to exercise these rights.

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